Question 1

How does the Bill Audit work?

Accepted Answer

Show me your internet, cable, phone and streaming bills — paper or email, at your kitchen table or over the phone. I go line by line, find the expired promos, junk fees, rented equipment and oversized plans, then make the calls to get them removed. Flat $99 — and if I don't find you at least $99 a year in savings, it's free.

Question 2

Do you take a cut of the savings?

Accepted Answer

Never. No percentage of your savings, and no commissions or referral fees from any internet, cable, phone or streaming company. You pay the flat price and every dollar saved stays yours.

Question 3

What is the free bill worksheet?

Accepted Answer

A free two-minute online worksheet at whatsbrokeandwhy.com/bill-checkup: enter roughly what you pay for internet, TV, cell phone and streaming, see your yearly total instantly, and send it to Shawn for a callback. Nothing is signed up or changed by sending it.

Question 4

Are scam checks really free?

Accepted Answer

Yes — free for everybody, member or not, forever. Text a photo of the suspicious email, text or pop-up to (540) 929-3301 before you click anything, and Shawn will tell you straight whether it's real.

Question 5

Can I cancel the membership anytime?

Accepted Answer

Anytime, with one phone call to a human — Shawn himself. No contract, no penalty, no retention department.